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Matty Willz Speaks with Kathleen Alto, PhD and Mark McLoney, MD about how LGBTQ+ people face high rates of mistreatment, disrespect, and sometimes outright denial of care when seeking medical services. Providers and staff may be biased because of personal attitudes, a lack of knowledge about LGBTQ-specific health issues, and a need for better training. Bad experiences lead to fear, avoidance of healthcare, and delayed or inadequate treatment, which results in worse health outcomes for these individuals. In today’s episode, Matty talks with Dr. Kathleen Alto and Dr. Mark McLoney about LGBTQ+ bias in healthcare and how MetroHealth is working to address it.